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IT devices

Support Center

IC11185

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Central management of all IT devices and IT assets in the company. Record and manage hardware such as computers, notebooks, tablets, monitors, printers, servers and network devices with all relevant information on acquisition, use, maintenance and leasing. IT asset management supports inventory, cost control, license management and adherence to compliance requirements in accordance with ITIL and ISO 20000.


Identification

Unique identification features of the IT device, including internal IDs, barcode, serial number and room information. This information enables the asset to be clearly assigned and tracked.
PropertyDescription
Room targetTarget room for planned moves or relocations of IT equipment. This field supports the planning and documentation of room changes and IT relocations as part of relocation management.
ObjectSpecification of the object.
CodeAfter saving the object for the first time, the object code from the selected matchcode is automatically entered here. If required, this can then be replaced by a freely selectable abbreviation for the IT device via manual entry. If the object code in the matchcode is changed, the manually changed value is overwritten.
BarcodeEnter the barcode that has been assigned to the IT device. It only makes sense to enter this if eTASK.Inventur is also being used. The barcode can be read from the barcode label that is affixed to the device.
DesignationPlease enter the name of the device here.

Actual occupancy

In this info area, you can specify in which room or at which workstation the IT device is currently set up.
PropertyDescription
WorkplaceSelection of the workstation where the IT device is located.
RoomSelection of the room in which the IT device is located.

User information

Assignment of the IT device to users, departments and cost centers. This information is important for cost allocation, user management and IT responsibilities.
PropertyDescription
UsersAssignment of the IT device to an employee or user. This assignment is important for responsibility, support cases and return on leaving. The field can remain empty for shared devices (e.g. printer, projector).
User nameUser name or login name of the user for the IT device. This information is relevant for IT support, network access and the assignment of licenses and authorizations.
DepartmentAssignment of the IT device to a department or organizational unit. The department assignment supports the organizational assignment and the department-related cost evaluation.
Cost centerAssignment to a cost center for the allocation of acquisition, operating and maintenance costs of the IT device. The cost center is relevant for controlling and budget responsibility.

Device information

Technical and administrative information about the IT device, including status, serial number, IP address, inventory number and features. This information is essential for maintenance, support and inventory.
PropertyDescription
StatusCurrent lifecycle status of the IT device (e.g. "in operation", "under repair", "in storage", "out of service", "for disposal"). The status supports asset lifecycle management and tracking in the IT inventory.
Inventory numberCompany-internal inventory number of the IT device for asset accounting and inventory. The inventory number enables clear assignment in the asset directory and serves as a link to financial accounting.
RemarkFree text field for additional comments, notes or special features relating to the IT device (e.g. known problems, configuration peculiarities, planned replacement dates).
ModelManufacturer's model designation for the IT device (e.g. "ThinkPad T14", "OptiPlex 7090", "LaserJet Pro M404dn"). The model designation supports identification when procuring spare parts and updating drivers.
QuantityQuantity specification for similar IT devices. Note - This field should only be used if individual entry is not possible and if eTASK.Inventory is not used. For precise asset management, individual entry with unique serial numbers and inventory numbers is always preferable.
Support byAssignment of the service provider or support team responsible for the IT device. This information is important for making contact quickly in the event of faults and for assigning support tickets.
Serial numberManufacturer's serial number of the IT device for unique identification. The serial number is usually located on a type plate or sticker on the underside or rear of the device and is important for warranty, support and theft protection.
EquipmentDetailed description of the features and technical specifications of the IT device (e.g. processor, RAM, hard disk size, operating system, installed software, peripherals). This information is important for software compatibility and upgrade decisions.
IP addressIPv4 or IPv6 address of the IT device in the network (e.g. 192.168.1.100). The IP address is important for network management, remote support and assignment in the network plan.

Order and delivery information

Commercial information on the procurement, ordering, delivery and warranty of the IT device. This information is relevant for asset accounting, contract management and warranty processing.
PropertyDescription
SupplierSupplier or dealer from whom the IT device was purchased. The supplier assignment is important for warranty claims, repeat orders and supplier evaluation.
Purchase price [€]Acquisition cost of the IT equipment in euros. The purchase price is the assessment basis for depreciation, asset accounting and the sum insured.
Total useful life [years]Planned or normal useful life of the IT equipment in years. The useful life is relevant for straight-line depreciation according to depreciation tables (e.g. 3 years for computers, 5 years for servers) and the planning of replacement purchases.
Key insurance figureInsurance number or code number for the property insurance of the IT device. This information is relevant for claims, theft and coordination with the insurance policy.
Acquisition dateDate of acquisition or capitalization of the IT equipment in asset accounting. The acquisition date is the basis for depreciation calculations and determining the remaining useful life.
Budget (KST)Cost center or budget manager whose budget is debited by the purchase of the IT device. This allocation is important for budget control and cost center controlling.
Invoice dateDate of invoicing by the supplier. The invoice date is relevant for payment terms, discount periods and posting in financial accounting.
Guarantee typeType of guarantee or warranty for the IT device (e.g. "manufacturer's guarantee", "extended guarantee", "on-site service", "bring-in service", "next business day"). The type of warranty determines the scope and modalities of the warranty services.
Procurement requestNumber of the internal procurement request or purchase requisition. This reference makes it possible to track the approval process and assign it to the original request.
Procurement typeType of procurement of the IT device (e.g. "purchase", "lease", "rent", "donation", "second-hand acquisition"). The procurement type determines the further recording of contract and financial information.
Order dateDate of the order or order placement with the supplier. The order date is used for tracking purposes and is relevant for calculating delivery times.
Delivery dateDate of receipt of goods or delivery of the IT device. The delivery date is relevant for commissioning, the start of the warranty and invoice verification.
Order numberOrder number or order number assigned by the supplier for the purchase or lease of the IT device. The order number enables the assignment to delivery bills and invoices.
Financial accounting asset listLink to the corresponding asset in financial accounting (e.g. SAP asset number). This assignment establishes the link between IT asset management and asset accounting and enables the comparison of depreciation and book values.
Manual accounts payable invoiceInvoice number of the supplier (vendor) for the IT device. This reference enables assignment to invoice verification and payment processing in Accounts Payable.

Network connection

Documentation of the physical network connection of the IT device. The assignment to end devices and ports from eTASK.rack management enables the network infrastructure to be tracked and supports cable management.
PropertyDescription
PortAssignment to the specific port on the end device to which the IT device is connected (e.g. "Port 24" on the switch). The port information enables clear localization in the network and assignment to VLANs.
Terminal deviceAssignment to the network end device (e.g. switch, patch panel) from eTASK.Rack Management to which the IT device is physically connected. This information is important for network troubleshooting and infrastructure planning.

Leasing / maintenance contract

Management of leasing and maintenance contracts for the IT equipment. The contract information is important for liquidity planning, cost control and the timely termination or renewal of contracts.
PropertyDescription
Leasing contractAssignment to a stored leasing contract from contract management (master data / contracts). The contract assignment enables an overview of all assets assigned to a contract and the automatic calculation of terms.
RuntimeContract term of the leasing contract in months (e.g. 36, 48 or 60 months). The term, together with the start of the lease, determines the end of the contract and is relevant for termination and extension options.
Start of leasingStart date of the leasing contract. The term and installment payments begin on this date. The leasing start date is important for calculating the end of the contract and possible notice periods.
Net price [€]Net price of the IT device excluding VAT in euros. The net price is relevant for the calculation, price comparison and budgeting.
Leasing rate [€]Monthly leasing rate for the IT device in euros. The leasing rate is important for ongoing cost planning and comparison with purchase options (total cost of ownership).

Details

Additional information on the size, dimensions and use of the IT device. These details support the documentation of special features and changes in use.
PropertyDescription
DimensionsPhysical dimensions of the IT device in the format length x width x height in centimeters or millimeters (e.g. "44 x 38 x 8 cm"). The dimensions are relevant for space planning and transportation.
SizeSize specifications of the IT device (e.g. "24 inch" for monitors, "15.6" for notebooks, "19 inch / 42 U" for racks). The size specification supports space planning and rack allocation.
Previous usePrevious use or previous purpose of the IT device. This information documents the usage history and is helpful for redistributions, upgrades or tracking device life cycles.
Current useCurrent use or purpose of the IT device (e.g. "workplace PC accounting", "test notebook", "backup server", "conference room projector"). This information supports the needs analysis and redistribution.

Software licenses

This list shows all software licenses used by the IT device.

See also: Software licenses

Comments

This info area has an editor in which comments on the data record can be left.

In this section you can add and edit comments and annotations.

Documents

Documents of any kind relating to the data record can be uploaded in this info area.

In this section you can upload, download and manage files.

Dynamic features

PropertyDescription
Dynamic featuresThis JSON column is used to store dynamic characteristics for the respective data set that can be freely configured for specific customers
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