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Commissioning Desksharing

Administration

IC2794
Administrator
Administration
FM-Portal
Poweruser

Requirement

  • Portal installed

  • Admin access

  • License for the 1000 eTASK.FM Portal product

  • License for product 1025 eTASK.Desk

  • License for plugin 5531 Best Practice Workflow

Procedure in the FM Portal

Log in and check the installation

  1. Log in to the FM Portal using your admin credentials.

  2. Check in the system bar under System/License Keys to see if the licenses listed above have been issued.

Screenshot of eTASK menu showing user profile options.
Screenshot of eTASK menu showing user profile options. "Lizenzenschlüssel" (License key) highlighted in red. System version and user count visible.

  1. If the plugin is not yet installed, proceed with the installation.
    📄 Plugins / Workflows installieren IC2587

Populate the portal with data

  1. Map out your property. Create at least one location, one building, and one floor.
    📄 Das Standortformular IC1262
    📄 Das Gebäudeformular IC1263
    📄 Das Etagenformular IC1264

  2. Create the people involved in the process.
    📄 Neue Benutzer anlegen IC1516

Configure workflow details

  1. Create workstations.
    📄 Arbeitsplatz anlegen IC2736

Note: Be sure to check the "Active workstation" box.

Note: Check the "Bookable in desk sharing" box to make it available for booking.

  1. Specify the times during which the rooms are offered to users in the booking form. 📄 Zeitintervalle für das Desksharing einstellen IC2672


  2. Set Desk Sharing Configuration Parameters 📄 Konfigurationsparameter von eTASK.Desksharing IC2647

  3. Under Control Panel - Portal Options - Rights Management - Groups and Rights, create a group for bookers (e.g., Workflow.Desk-Sharing.Bookers) and either make this the default group or assign individual users to this group.
    📄 Die Standardgruppe IC1060

  4. Under Control Panel - MyFM - Configuration Services/Workflows - Workflows, open the entry for the Desk Sharing workflow. This contains a traffic light view in the Commissioning section. If a red light is displayed there, the issue mentioned in the note must be resolved so that the light turns green.

  5. Finally, you must assign the menu item MyFM - Order Services - Book Workstation to the Workflow.Desk-Sharing.Booker rights group.
    📄 Rechte auf Menü, Infobereiche und API-Pfade vergeben IC1065

Tip: Before releasing the Desksharing product, it is recommended that you create a series of test bookings

See also:

📄 Arbeitsplatz für das eTASK.Desksharing registrieren IC2021

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