A payment hold can be set up for credit memos. The invoice is then blocked for the payment run.
Prerequisite
The sales invoice has the type "Credit Note"
The sales invoice has not been canceled
The sales invoice has not been paid in full
Procedure in the FM Portal
Path to the starting point: Property Management - Property Accounting/Cost Entry - Outgoing Invoices - Outgoing Invoices
Open the outgoing invoice for which you want to set up a payment hold.
Make sure that a payment hold has not already been set up for the invoice. You have two options for this:
1. Use the menu filter to display only those invoices that show "Payment Hold (only for credit memos) - No."
2. In the invoice, check the "Dates" section to ensure that the "Payment Hold (only for credit memos)" field is not checked.In the toolbar, click Payment Stop / Start under Extras.
The invoice has been blocked from being assigned to a payment run.
📄 Zahlungsstopp aufheben (Ausgangsrechnung) IC2283
📄 Zahlungsstopp einrichten (Eingangsrechnung) IC2280
📄 Ausgangsrechnungen für den elektronischen Rechnungsversand bereitstellen IC1769