This table is a list of all persons or groups who were responsible for a workflow ticket. For each workflow ticket, it contains the assignments of the responsible persons or groups for each individual step that the workflow has taken. More than one assignment per status is possible. The data records are used to evaluate the progress of a workflow ticket and therefore cannot be changed by the end user.
Identification
Information on the data record’s identification is entered in this section.
| Property | Description |
| Ticket progress | Ticket progress to which the responsible person or group is assigned. |
| Workflow role | Workflow role occupied by the responsible person or group in the specified workflow step. |
| Workflow role plain text | Workflow role plain text. This field is used to enable subsequent removal of the workflow from the system. |
Available person or group
Either the person or the group responsible for processing the workflow ticket in the specified workflow step is displayed here.
| Property | Description |
| Responsible group | Responsible group if a group was responsible. |
| Representation for | Representation for |
| Responsible person | Responsible person if an individual was responsible. |
| Responsible person or group plain text | Plain text for the responsible person or group. This field is used to enable subsequent removal of the person or group from the system. |
