Navigation to this function
This table is required to evaluate the history of workflows. It has one data record per workflow ticket status, which contains the history data for the respective status.
Identification
Information on the data record’s identification is entered in this section.| Property | Description |
| Ticket | Displays the ticket number, the workflow type and the currently responsible workflow roles. |
| Workflow step | Displays the current workflow step. |
| Started | Displays the date on which the workflow was started. |
| Planned Finish of Current Workflow Step | Displays the date on which the current workflow step should end. |
| Completed | Displays the date on which the workflow ended. |
| Executing person | Displays the currently responsible persons. |
List of those responsible for tickets
This list shows all persons who were responsible for processing tickets.See also: Workflow ticket owner