If the login username for the FM portal does not match the email address listed in your personnel data, you can enter an additional email address.
If another address is available, it will be used as the username.
Procedure in the FM Portal
Path to the starting point: Basic Data - Employee List
Open the employee record.
In the Additional Contact Information section, click New.
Select the type External Email Address. This is specifically used for authentication
with Microsoft accounts.Enter the email address. This must exactly match the login email in Microsoft Entra ID.
Enter a 2 in the Position / Order field to ensure that the address entered in the employee list continues to be displayed as the primary contact address.
Click Save in the toolbar.
Then click Save in the personnel record as well to apply the change.
The primary email address in the Email field of the personnel data remains unchanged and continues to
be used for the following functions:
Email notifications from the portal
Workflow notifications
Display in address lists
Booking confirmations
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