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Definition of binding time windows for staffing the hotline.
Hotline slots
Hotline slots represent available time slots for customer contacts in customer service. They define the start, end and capacity for telephone consultations or support inquiries.| Property | Description |
| Code | Abbreviation of the time slot |
| Designation | Name of the time slot |
| From | Time from which the time slot is to be occupied on the assigned days |
| Until | Time until which the time slot is to be occupied on the assigned days |
| Create automatically? | Specify here whether the slot should be created automatically. |
| Description | Detailed description of the purpose of this time slot |