The credit memo procedure in your eTASK system is a process for settling payments to vendors.
While in the standard procedure the vendor first issues an invoice after providing the service, which must then be entered, these steps are omitted in the credit memo procedure. Instead, an incoming invoice is generated via the FM order, which automatically transfers the data from the FM order and includes all order items as partial services.
The credit memo procedure is made possible by the combination of eTASK.Cost Entry and eTASK.FM Procurement. For an FM purchase order to be settled via the credit memo procedure, the vendor must participate in the credit memo procedure.