All service tickets that are subordinate to other tickets are displayed here.
List
Contains all properties that are displayed in the tabular list view.
| Property | Description |
| Type | The type of dependency is displayed here. |
| Ticket number | Specification of the ticket number of the subordinate ticket. |
| Date | Indication of the calculated processing date for the subordinate ticket. |
| Category | Specification of the service category of the subordinate ticket. |
| Subcategory | Specification of the subcategory of the subordinate ticket. |
| Workflow status | Indication of the workflow status in which the subordinate service ticket is currently located. |
| Workflow role | Specifies the workflow role that is currently responsible for further processing of the subordinate service ticket. |
| Responsibility | Specification of the responsible group of the currently responsible workflow role. |
| Description | Description of the subordinate service ticket. |
Export
Contains additional properties for export to external systems or file formats.
| Property | Description |
| Room code of the alternative applicant | Room identification of the varying applicant |
| E-mail address of the applicant | Contact e-mail of the applicant |
| applicant | The text for the applicant of the service ticket is displayed here |
| Priority Designation | The long name of the selected priority for the service ticket |
| Building code | This output corresponds to the complete code of the building that was determined as the
service location determined from the applicant's room allocation. |
| Room code | This output corresponds to the complete code of the room that was determined as the
service location determined from the applicant's room assignment. |
| Service order workflow status | The status of the linked maintenance order is shown here. |
| Telephone number of the alternative applicant | Telephone contact of the varying applicant |
| abs. applicant | The alternative applicant for whom a service ticket has been recorded is displayed here |
| Created | Here you can see when the service ticket was created. |
| Dev. building code | This output corresponds to the full code of the building specified as the alternative service location. |
| Telephone number of the applicant | Telephone contact of the applicant |
| Display text of the client | Client details |
| Started | Here you can see when the service ticket was started.
was started. Depending on the workflow used, this may differ from the creation time
may differ. |
| E-mail of the dissenting applicant | E-mail contact option for varying applicants |
