If the login username from the Outlook add-in does not match the email address in your personnel data, you can enter an additional email address.
If another address is available, it will be used as the username.
Procedure in the FM Portal
Path to the starting point: Basic Data - Employee List
Open the employee record.
In the Additional Contact Information section, click New.
Select the type External email address.
Enter the email address.
Enter a 2 in the Position / Order field to ensure that the address entered in the staff list continues to be displayed as the primary contact address.
Click Save in the toolbar.
Then click Save in the personnel record as well to apply the change.