Tip: You only need to perform this step if you are using Microsoft Outlook on-premises.
To enable the Outlook add-in to communicate with the FM portal, a Service Principal Name (SPN) must be configured for the Exchange server. If one does not yet exist, set it up as described in this article.
Procedure
Check whether the SPN already exists. It should point to the URL of the Exchange server. Use the following script:
setspn -Q SPNExample:
Exchange server domain = mail.etask.de
SPN = http/mail.etask.de
setspn -Q http/mail.etask.deIf no SPN exists for the Exchange URL, create the SPN. To do
this, use the following script:setspn –A SPN HOSTNAME
Example:
Exchange server URL = mail.etask.de
SPN = http/mail.etask.de
setspn -A http/mail.etask.de