Set payment deadline for reminders

The payment deadline for reminders depends on the reminder level and can be set individually for each level.

Note: Adjusting the payment deadline does not affect existing reminders.

Path to the starting point: Control Panel - Property Management - Dunning - Dunning Levels

1. Open the reminder level for which you want to adjust the payment deadline.

2. Use the "Default Text for Reminder Letter" feature to define a standardized text for this reminder level.

3. In the "Period After Due Date [Days]" field, enter the number of days that should elapse between the due date of the invoice or the previous dunning level and reaching the current dunning level.

4. Enter the payment deadline in the Payment Deadline [Days] field.

5. Click Save in the toolbar.

Tip: If necessary, refer to the form structure documentation. To do so, click Help in the upper right corner.

All new reminders with the edited reminder level will use the new payment deadline as the basis for calculating the payment deadline of the reminder. The payment deadline specified in the reminder level is calculated based on the payment deadline of the previous reminder level.

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