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Report: Service ticket list

Ticketing

IC1192
Ticketing

Path to the report: Infrastructure Building Management - Service Ticket - Reports - Service Ticket List

This report lists the service tickets specified by filters, including ticket number, building, date reported, requester, and status, and sorts them by category, subcategory, and priority. You can filter the report by the following criteria:

  • Category

  • Workflow Step

  • Time Period

  • Building

Purpose:

  • Overview of service tickets, e.g., in a specific building

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