To settle an FM purchase order using the credit memo process, the vendor must participate in the credit memo process.
Prerequisite
The vendor has been entered into the eTASK system
Procedure in the FM Portal
Path to the starting point: Property Management - Property Accounting/Cost Entry - Vendors - Vendor List
Open the record of the vendor you wish to register for the credit memo process.
Check the box for Participation in the credit note procedure.
Click Save in the toolbar.
FM orders with this vendor can now be settled via the credit memo procedure.