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Example: Water and wastewater billing

Property Management

IC1616
Property Management

This article explains how to calculate operating costs using your eTASK.FM portal, using "water and wastewater billing" as an example.

Orange button with white text
Orange button with white text "Voraussetzung" and an icon of a checklist or document on the left side

  • The company must exist

Orange banner with white text reading
Orange banner with white text reading "Vorgehensweise im FM-Portal" (Procedure in FM Portal)

  1. Create a location (Portfolio (BIM) - Property Register - Locations).

Form showing identification details for Oldenburg, Germany location with address Ofenerdieker Straße 22, 26125 Oldenburg
Form showing identification details for Oldenburg, Germany location with address Ofenerdieker Straße 22, 26125 Oldenburg

  1. Create a building cost center for this property (Basic Data - Cost Centers). In the Cost Center Type column, select the value “Building Cost Center.”

Note: The name of a building cost center is usually the name of the building to which it refers.

Form for creating a building cost center with fields for identification, cost center type, and owner, showing
Form for creating a building cost center with fields for identification, cost center type, and owner, showing "222222" and "Ofenerdieker Straße" as inputs

  1. Create a building record (Portfolio (BIM) - Property Cadastre - Building). In the Cost Center dropdown menu, assign the building cost center created in Step 2.

Screenshot of eTASK.FM building data form showing identification fields and location dropdown for Oldenburg property OF23
Screenshot of eTASK.FM building data form showing identification fields and location dropdown for Oldenburg property OF23

  1. Create at least one floor in the building (Floors section in the Building).

Screenshot of eTASK building floors table showing basement, ground floor, and first floor with codes and levels
Screenshot of eTASK building floors table showing basement, ground floor, and first floor with codes and levels

  1. Create three room records on the floor (Rooms section on the floor). For each room, specify the usage type “2.1 | Office space” and the leasable area in the Usage Type (DIN 277-2) section, and check the Leasable checkbox in the Ownership/Leasing section.

Screenshot of eTASK CAFM software showing room data table with columns for code, room number, designation, usage type, area, and rental space
Screenshot of eTASK CAFM software showing room data table with columns for code, room number, designation, usage type, area, and rental space
Form section
Form section "Eigentumsverhältnisse/Vermietung" with fields for rental details, including checkboxes, dropdown menus, and input fields

  1. Create three G/L accounts (Control Panel - Property Management - Property Accounting/Cost Entry - Chart of Accounts - G/L Accounts).

  1. A general ledger account for billing water costs, e.g.:
    General Ledger Account: 40020
    Description: Water supply costs

  2. A G/L account for billing sewage costs, e.g.:
    G/L account: 40021
    Description: Sewage disposal costs

  3. A G/L account for the operating cost adjustment, e.g.:
    G/L account: 00001
    Description: Operating cost adjustment [Company] VAT0 (replace the placeholder [Company] with the name of your company)

Screenshot of eTASK account setup form showing fields for account number, name, description, account class, type, and export settings
Screenshot of eTASK account setup form showing fields for account number, name, description, account class, type, and export settings

  1. Create a service charge category group for service charge billing (Control Panel - Property Management - Service Charge Billing - Service Charge Billing Profiles - Cost Categories - Service Charge Category Groups).

  2. Create two cost types for the operating cost type group. Select the allocation type "rentable" for both.

  1. A service charge type "Water - Costs for Water and Sewage". Assign the G/L accounts "Water Supply Costs" and "Sewage Disposal Costs" to this.

  2. A service charge type "Service Charge Back Payment". Assign the G/L account "Service Charge Back Payment [Company] VAT0" to this.

  3. Create an allocation key for the building (System Control - Property Management - Operating Cost Settlement - Operating Cost Settlement Profiles - Allocation Keys - Building Allocation Keys). Enter "Number of People" as the allocation key description and select "Number|Units" as the allocation key basis. Enter the unit "pcs." Finally, select the building and enter a description for the allocation key.

Form section titled
Form section titled "IDENTIFIKATION" with fields for building, description, key designation, basis, and unit - all containing German text inputs and dropdowns

Screenshot of eTASK software showing building data table with columns for description, allocation key, and unit of measurement
Screenshot of eTASK software showing building data table with columns for description, allocation key, and unit of measurement

  1. Open the Configuration Manager (Control Panel - Property Management - Operating Cost Billing - Configuration of Operating Cost Billing Profiles - Configuration Manager). Open the Add Allocation Key tab. Enter the first month of validity and select the building and the allocation key. Click Load Rooms. Then select the rooms you have created and assign the selected allocation key to them.

Dialog for adding allocation keys to building spaces, showing room list with areas and heating values, plus confirmation button
Dialog for adding allocation keys to building spaces, showing room list with areas and heating values, plus confirmation button

  1. Assign an operating cost factor to the building for the selected usage type. To do this, click on "List of Default Operating Cost Advance Payments for Rentals" under "Additional Data" in the building's toolbar. Create a new record, select the building, usage type, and cost type, and enter the factor.

Screenshot of eTASK identification form with fields for building, usage type, cost type, and factor. System section visible below.
Screenshot of eTASK identification form with fields for building, usage type, cost type, and factor. System section visible below.

  1. Create a lease agreement (Property Management - Leasing - New Lease Agreement). The period must begin no later than the start of the operating cost billing year and last at least until the end of that year. Assign the rooms created in step 5 to the period and apply the operating cost factor. The operating cost prepayment for water for the rooms is calculated as the number of people in the room multiplied by the operating cost factor.

Dialog to add rooms from building OLD-OF23, showing 3 available apartments with area and rent details
Dialog to add rooms from building OLD-OF23, showing 3 available apartments with area and rent details

  1. Create an incoming invoice for water supply and one for wastewater (Property Management - Property Accounting/Cost Entry - Incoming Invoices - New Incoming Invoice). The invoice date must fall within the billing year. In the invoice items, select the appropriate G/L accounts and choose "Year" for the period and "Building" for the distribution. The Buildings section will appear. Select the building. Approve the invoices.

Screenshot of eTASK CAFM software showing
Screenshot of eTASK CAFM software showing "Distribution to operating costs" dialog with building selection dropdown for "OLD-OF23 Ofenerdieker Straße 23"

  1. Create a billing year for the operating cost statement (Property Management - Operating Cost Statement - Statement). Under Actions, click Create Billing Year and enter the billing year. Select the billing period and, if applicable, the payment due date, then click Create.

Dialog box to create a year with fields for year (2016), billing period (yearly), and payment due date (14 days)
Dialog box to create a year with fields for year (2016), billing period (yearly), and payment due date (14 days)

  1. In the menu tree, click on the billing year, the property, and the building.

  2. Under Actions, click Calculate Building. Confirm the message by clicking Calculate Building.

Dialog box
Dialog box "Calculate building Ofenerdicker Straße 23" with checklist of calculation steps and "Calculate building" button

  1. After the calculation, you can view and review the operating cost calculation (select Cost Types - Costs (∑ Cost Items) in the toolbar under Data).

  2. In the menu tree, click on Tenant Invoices and Year. Under Reports, click on Tenant Invoices (Period). The tenant invoices can now be reviewed.

  3. If you have successfully reviewed the tenant invoices, click on "Substantive Review Completed" under Actions.

  4. Under Actions, click Payment Term and enter a date.

  5. Under Actions, click Export to Cost Entry.

Dialog for exporting invoices with date fields for invoice, booking, and payment due dates, and an option to create a copy
Dialog for exporting invoices with date fields for invoice, booking, and payment due dates, and an option to create a copy

The invoices are assigned a document number and transferred to eTASK.Cost Entry. They are recorded as outgoing invoices and can be processed further like any other outgoing invoice. Tenant invoices can be opened and printed in the Billing form (Property Management - Operating Cost Billing - Billing). To do this, go to the Tenant Invoices menu level and select the individual tenant invoices.

Tip: See here how you can download all cost documents relevant to a tenant invoice as a PDF document: 📄 Alle betriebskostenrelevanten Rechnungen zu einem Mieter in einem Jahr als PDF-Datei herunterladen IC2201

Orange banner with lightbulb icon and German text
Orange banner with lightbulb icon and German text "Guck auch mal hier rein:" (Take a look in here too:)

📄 Betriebskostenart anlegen IC1654

📄 Gebäude berechnen IC1673

G 📄 Gebäudekostenstelle erstellen IC1618

📄 Gebäudeumlageschlüssel anlegen IC2242

📄 Umlageschlüssel zu Räumen hinzufügen IC2240

📄 Umlageschlüssel aus Räumen entfernen IC2241

📄 Manuell Kostenarten dem Zeitraum zuordnen IC1665

📄 Mietverträge anlegen IC1348

📄 Das Standortformular IC1262

📄 Das Gebäudeformular IC1263

📄 Das Etagenformular IC1264

📄 Das Raumformular IC1233

📄 Konfigurationsmöglichkeiten IC9300

📄 Betriebskostenabrechnung IC2353

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