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The system uses these dunning levels to determine whether an outgoing invoice is overdue and should be reminded. The three dunning levels "Payment reminder", "1st reminder" and "2nd reminder" are predefined. This means that you cannot define any additional or different dunning levels. However, you can adapt these three dunning levels to your own dunning frequency. For example, you have the option of setting how far after the payment due date is exceeded the corresponding reminder is created and which payment deadline in days you specify for the reminder.
identification
The dunning level is configured in this info area.| Property | Description |
| Text template for reminder letter | Enter the text to be used as a cover letter in dunning letters at this dunning level. This text is obtained dynamically from the dunning letter data record when a dunning letter is created. |
| dunning level | Display of the dunning level number. |
| Designation | Display of the name of the dunning level. |
| Period after due date [days] | Number of days after the payment due date of the invoice after which a reminder with the current dunning level should be created. The system uses this setting to automatically generate the reminders for the current dunning level. |
| Payment period [days] | Enter the payment deadline in days for the reminders generated by this dunning level. |