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Create performance confirmations for FM orders (craftsman portal)

Handwerkerportal

IC1996
Facility Manager
Caretaker
Handwerkerportal
Case worker

If services were ordered via an FM purchase order, the services rendered can be reported via the eTASK FM portal. They are automatically assigned to the purchase order and can then be processed and billed via eTASK FM Procurement and related eTASK functionalities.

Green button with white text
Green button with white text "Voraussetzung" and an icon showing a checklist or document

There is a purchase order line item to which the service confirmation refers

Green button with white text
Green button with white text "Vorgehensweise im FM-Portal" and clock icon on left side

Path to the starting point: In the email containing information about an existing order, click on the provided link

  1. Click the plus symbol in the Service Confirmations section. A window for entering a new service confirmation will open.

  2. You have two options for creating service reports:
    *Services under the framework agreement: Select the contracted service, optionally enter a description, specify the quantity, and click Save.
    *Service items with freely definable descriptions (“Free-text items”): Select the free-text item, enter a short description, order text, and quantity, as well as an optional description. If you only want to create one report, click Save. For multiple reports, use the Save & Continue button.

Note: Your company may not have a free-text item available.

The service confirmation will be added to the Service Confirmations section.

Green info box with book icon and German text about learning more about a product's function
Green info box with book icon and German text about learning more about a product's function

To product page
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