Cancel invoice

When an invoice is canceled, a credit memo is generated that posts the corresponding amount in the opposite direction.

Procedure for Incoming Invoices

Path to the starting point: Property Management - Property Accounting/Cost Entry - Incoming Invoices - Incoming Invoices

1. Open the incoming invoice you want to cancel.

2. In the toolbar, click Cancel Incoming Invoice under Tools.

3. Confirm the prompt.

The invoice is canceled and a credit memo with the opposite amount is generated.

Procedure for Outgoing Invoices

Path to the starting point: Property Management - Property Accounting/Cost Entry - Outgoing Invoices - Outgoing Invoices

1. Open the outgoing invoice you want to cancel.

2. Click on "Cancel Invoice" in the taskbar under Workflow.

3. Confirm the prompt.

The invoice is canceled and a credit memo with the opposite amount is generated.

Note: You must have editing permissions for the current workflow step to be able to cancel the invoice.