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APPLICATIONACTIVITY - Detailed description

Administration

IC2864
Administrator
Administration
FM-Portal

Overview

Parameters:APPLICATIONACTIVITY
Category: Application
Default value: 1 (Enabled)
Product: eTASK.Other (Application)


What does this parameter do?

This parameter enables or disables the anonymous collection of menu access statistics in the FM Portal. When enabled, the system automatically logs which menu items are accessed and how often—without linking this data to individual users.

This feature is used exclusively for statistical analysis to understand the usage of various portal functions and to improve them in a targeted manner.


What is this parameter used for?

  • Anonymous usage statistics: Counts calls to each menu item across all users

  • Product improvement: eTASK can prioritize frequently used functions

  • Version-specific analysis: Data is stored in a table for each portal version Gl_Projekt_Nutzung_T

  • Transparent insight: Administrators can view the collected statistics at any time

  • Optional participation: Can be disabled at any time


Technical details (for administrators)

Format: Integer (0 or 1)
Default value: 1 (enabled)

Valid values: - 1 = Usage statistics are enabled – menu calls are counted anonymously - 0 = Usage statistics are disabled – no data is collected

Important notes:

  • Only ASPX pages with valid query string parameters are tracked (t, pid, sc, up1)

  • Tracking is performed via the HTTP module DomContentModule in the request handler

  • For each request, a counter is incremented in the table Gl_Projekt_Nutzung_T is incremented

  • The following are stored: portal URL, portal version, table UID or area UID, counter

  • No storage of usernames, IP addresses, or individual timestamps

  • Data transfer to eTASK during portal updates (requires an internet connection)

Viewing:
The collected statistics can be viewed in the portal under:
Control Panel → Portal Options → Portal Administration → Portal Maintenance → Usage Statistics Data


When should you change this value?

Set value to 0 (disable) if:

  • There are privacy concerns, even with anonymous statistics

  • The organization does not permit data transfer to external service providers

  • No internet connection is available (prevents errors)

  • You do not wish to support product improvement

  • Compliance guidelines prohibit any type of usage statistics

Leave 1 (default) if:

  • You wish to support eTASK in product improvement

  • Transparency is ensured (Privacy Policy accepted)

  • The anonymous nature of the data collection is unobjectionable under data protection law

  • You wish to view the usage statistics yourself in the portal

  • There are no technical or organizational restrictions


Important Notes

  1. No behavior
    monitoring Only the frequency with which a menu item is accessed is tracked. There is no association with individual users, no individual timestamps, and no performance evaluation.

  2. Data transmission only during updates
    The collected data is not continuously transmitted but is sent to eTASK only when portal updates are installed.

  3. Version-specific storage
    Statistics are stored per portal version, allowing changes in usage behavior between versions to be tracked.

  4. Internet connection required The server requires a working
    internet connection for data transmission. If none is available, this may result in error messages—in this case, the parameter should be set to 0 .

  5. Deactivation is reversible
    Deactivation can be undone at any time. Data already collected in Gl_Projekt_Nutzung_T will not be lost.


Security

Does changing this parameter affect security?

No, this setting has no direct impact on security.

  • No personal data: Only anonymous counters are stored

  • No authentication data: No passwords, tokens, or session data are collected

  • No monitoring: Individual users cannot be identified

  • Transparent data usage: Purpose is clearly documented (product improvement)

  • External data transfer: Data is transferred to eTASK – please verify this against your privacy policy

Data protection assessment:

  • The collection is GDPR-compliant, as no personal data is processed

  • Nevertheless, it is recommended to include a mention in the organization’s privacy policy

  • If there is any uncertainty: Consult the data protection officer

Conclusion: No security risks. Purely an organizational/data protection decision.


Practical example

Initial situation:
Your organization has strict data protection policies and prohibits any data transfer to external service providers—even if the data is anonymized.

Configuration:

After the change:

  • The FM portal no longer collects menu access statistics

  • The "Usage Statistics" menu item does not display any new data

  • No usage data is transferred to eTASK during portal updates

  • Data already collected remains in the table Gl_Projekt_Nutzung_T but is no longer updated

  • No error messages regarding a missing internet connection

Result:
The organization fully complies with its data protection guidelines. eTASK does not receive usage statistics from this portal, but can still benefit from data from other customers.

Alternative scenarios:

Scenario A - Use activated statistics: - Administrator retrieves usage statistics monthly - Notices that the "Vehicle Booking" module is rarely used - Conducts training sessions → Usage increases by 40%

Scenario B - After compliance review: - Data protection officer reviews the feature - Confirms GDPR compliance (anonymous data) - Recommends leaving parameters 1 for product improvement


For standard installations:1(enabled)

Reasoning: - Supports the continuous improvement of the eTASK.FM portal - Fully anonymized and compliant with data protection regulations - Provides administrators with valuable insights into portal usage - No negative impact on performance or security

Exceptions (set to 0 ): - Strict organizational guidelines prohibit any external data transfer - No internet connection available - Explicit request from the data protection officer

Tip: Use the statistics function for internal optimizations (e.g., identifying unused modules, recognizing training needs).

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