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All active substitutions that are valid today are specified in this evaluation. It also checks whether there is a substitution chain because a substitute is being substituted again. The evaluation can be used to check why a specific workflow ticket is not with the expected user. The evaluation only processes substitutions for which the check mark for "active" is set. These have a direct influence on the routing of the tickets.
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This PropertySet contains search criteria for active vacation substitutions on the current day. It enables a targeted query of currently valid substitution rules in the vacation workflow.| Property | Description |
| Represented | This person is represented |
| Representative valid today | This person is the current representative, taking into account all chains of representation. |
| deposited representative | This is the representative originally appointed by the represented party. |
| valid from | Period from which the substitution applies to the deposited representative. |
| valid until | Time until which the representation is valid for the deposited representative. |
| Representative (1) of the deposited representative | The originally deposited representative has himself deposited this person as a representative, who is now taken into account. |
| valid from | Period from which the substitution applies to the representative (1). |
| valid until | Date until which the substitution applies to the representative (1). |
| Representative (2) for representative (1) | This person has been entered by representative (1) as an active representative and is taken into account for the workflow. |
| valid from | Period from which the substitution applies to the representative (2). |
| valid until | Date until which the substitution applies to the representative (2). |
| Representative (3) for representative (2) | This person has been entered by representative (2) as an active representative and is taken into account for the workflow. |
| valid from | Period from which the substitution applies to the representative (3). |
| valid until | Date until which the substitution applies to the representative (3). |
| Client | The logical client is visible at this point. This is always 01 as long as the client separation has not been activated. Please refer to the help. |