Once an FM order has been created and the eTASK Service Provider Portal is up and running, the assigned service provider receives an email notifying them of a new order. They can accept or decline the new FM order.
Prerequisite
The eTASK Service Provider Portal is operational
Procedure in the FM Portal
Open the email in your inbox that notifies you of the new FM order.
Click on the link contained in the email. The contractor portal will open in your browser.
Log in to the contractor portal. You will be redirected to the FM order.
Review the order and select the date on which the service will be provided in the "Desired Start Date" (default) dropdown menu.
Click on Workflow - Accept Order or Workflow - Reject Order in the toolbar.
Confirm the message.
The form will be forwarded to the selected status. If you reject the order, the client will automatically receive an email informing them of this.